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Company Profile

Company Name:
St. Paul, Minnesota
United States

Job Profile

Job Category:
Position type:
Full Time
Various In Minneapolis And St. Paul
Reference number:
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Date Posted:
November 13, 2018

Systems Engineer 2


Come join the Metropolitan Council as a Systems Engineer 2.  We are seeking to fill one vacancy in our Information Services Department.

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. 

We are committed to supporting a diverse workforce that reflects the communities we serve. 

The Information Services department has 100 staff and provides technology services including; phone, email, printing and remote access to all operating units of the Metropolitan Council.  The Council enterprise infrastructure consists of a Metropolitan Area Network (MAN) connected by multiple network technologies, traversing both public and private lines. 

This position will be located in St. Paul and Minneapolis (Time will be split between the two locations). The position is part of the Regional Administration and will be working within the Information Systems Division of the Council. This is NOT a remote telecommute position. 

Full Salary Range: $70,304.00annual to $99,757.00 annual. The full salary range indicates the highest salary a position in this grade is eligible for. Please note that the hiring range is different. 
The Systems Engineer 2 position will work as part of a team, building, administering, troubleshooting and supporting technology systems (Servers, PC's and other specialized transit police oriented software and hardware) for the Metro Transit Police Department.  The ideal candidate should be able to solve problems at a high level and use their extensive knowledge to help set the future direction of police systems.

Note: Will require travel between primary worksite and various locations on short notice to resolve computer system problems.

In addition to the general experience listed below this position requires systems administration experience in a Microsoft Windows environment.

This position will be posted until filled.  However, preference will be given to those who apply by October 8, 2018.  This posting call may close at any time after October 8, 2018 without further notice.

What you would do in this job:

  • Support technology needs of the Metro Transit Police department, working to address technology issues quickly and efficiently.
  • Administer multiple hardware and software functions that include design, configuration, installation, monitoring, tuning, systems configuration, planning and change management
  • Responsible for leading problem identification, resolution, proactive problem management, and root cause analysis of system failures
  • Coordinates appropriate service outage and recovery communications through the IS Service Desk.
  • Provides systems performance reporting on a regular basis along with ensuring all software is at current version levels, and maintaining a log of changes for tracking.
  • Sets-up, maintains and implements user logins and privileges assuring proper security procedures are in place to protect the integrity of the system, data and database objects.
  • Provides documented and tested procedures and policies that assure the integrity of systems and databases startup, shutdown, backup and recovery. 
  • Provides support to other areas of IS and customers as necessary for problem definition, resolution and ensures the effective use of the systems being supported.  
  • Researches, evaluates and recommends new hardware and software products related to the Council's needs. Provides documentation to support the recommendation including options, benefits of implementation, time required, necessary hardware/software and cost estimate.  
  • Performs related duties as assigned.
What education and experience are required for this job (minimum qualifications)

Minimum Qualifications:
High School Diploma AND eight (8) years of work experience in system administration and performance monitoring. 


AA degree AND six (6) years of work experience in system administration and performance monitoring. 


Bachelor's degree in computer sciences or a closely related field AND four (4) years of experience in system administration and performance monitoring experience.

Desired Qualifications: 

  • Experience with Police technology systems.
  • Certifications in Microsoft and/or Cisco technologies.
  • Experience with database systems such as Microsoft SQL and Oracle. 
  • Experience with embedded computing devices and appliances.
  • Experience with Hyper-V

Security Policy:
This position involves direct access to Criminal Justice Information (CJI) as defined by the FBI CJIS (Criminal Justice Information Services) Security Policy. In accordance with section of the FBI CJIS Security Policy, final candidates must agree to submit to a state of residence and national fingerprint-based record check. If the result of the record check reveals criminal convictions, the nature and circumstances of those convictions will be reviewed by the Metropolitan Transit Police Department and/or the Minnesota Bureau of Criminal Apprehension to determine if access to Criminal Justice Information would be permissible. If it is determined that access to Criminal Justice Information would not be permissible, the candidate will no longer be considered for the position.

Knowledge, Skills and Abilities:
  • Ability to work independently with minimal supervision.
  • Strong knowledge of system management tools.
  • Working knowledge of Virtual computing systems.
  • Knowledge and experience with best security practices.
  • Solid problem solving skills and excellent verbal and written communication skills.
Additional information:

Grade: H
FLSA Status: Exempt

What your work environment would be:
You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.
What steps the recruitment process involves:

  1. We review your minimum qualifications.
  2. We rate your education and experience.
  3. We conduct a structured panel interview.
  4. We conduct a selection interview.

Once you have successfully completed the steps above, then:
If you are new to the Metropolitan Council, you must pass a  background check, which verifies education and employment, covers driving record (if applicable to the job) and any criminal record. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. If you have a disability that requires accommodation during the selection process, please call Human Resources at 651.602.1398.